Terrain - Robert Kaufman
Shipping TimeMost orders will ship within 24 hours, however, orders received Sunday or Monday will not ship until Tuesday as we are closed Sunday and Monday. Please allow for some delay during holidays.
Flat Rate ShippingIf your order qualifies for flat rate shipping we will ship using that method. Rates are based on size and weight. If there is a difference in price, we will refund any amount over $2.00.
International CustomersWe are sorry but at this time we do not ship internationally.
Lost PackagesThe United States Postal Service does not consider a domestic package lost until after 30 days. If there has been an attempt at delivery, you money will not be refunded.
ExchangesWe offer refunds on uncut bolts of fabric and notions only. No refunds on books or patterns.Returned Check PolicyThere will be a $40 fee assessed for all returned checks.